Kuna Hotel - Cuenca

Great Location and Friendly Staff!

The location here is perfect for getting around, just a short walk to the main square and historic center. the rooms are tidy, plus the staff takes care of a cute pet 🐾.

Reasonably large rooms as for the pet and EXCELLENT service. Particularly good location, within walking distance of everywhere.

A flat-screen TV with satellite channels, a mini bar fridge, and a microwave oven in the room and the extremely comfy bed. Delicious breakfast and variety of goodies. Location close to about 3/4 of a mile to the main square, downtown, and the airport and downtown.

I highly recommend Kuna Hotel! Brand new, downtown location. Friendly and helpful staff. Modern and clean rooms with great amenities. Comfy beds and amazing jacuzzi. Professional makeup/hair services available. Delicious hot breakfast with Ecuadorian staples. Staff speaks both Spanish and English. Convenient for taxis and close to the airport.

Absolutely nothing to say about dislikes.

The staff were very good, arranged taxis and helping with travel plans. Convenient location, close to the airport and easy access to downtown. The room was modern, clean, and spacious, with comfortable beds and a luxurious jacuzzi. The breakfast had a delicious variety of Ecuadorian dishes.

Can honestly say there wasn't anything not to like.

The brand new hotel in downtown Cuenca was excellent. The room was modern, clean, and spacious with a microwave and mini fridge. The beds were comfortable and the bathroom was perfect, equipped with a shower and an amazing jacuzzi. The staff was kind and helpful, providing excellent makeup/hair services and taking care of our son. The hot breakfast offered a delicious variety of Ecuadorian staples. a superb experience.

Nothing at all.

I loved my stay at this hotel! The staff were really nice too make me feel comfortable and even helped me arrange transportation to other places. The location was perfect, just a short distance from the airport and within easy reach of the historic center of the city. The cleanliness of the hotel and its facilities was great, and I was particularly impressed with the modern and spacious room. The beds were so comfortable and the linens and pillows were soft. Plus, the bathroom was perfect, with a luxurious shower and even a jacuzzi. The breakfast served each morning was delicious and offered a wide variety of options, including authentic Ecuadorian dishes. the staff made my stay extra special with their kind and helpful demeanor.

Nothing! Everything was excellent.

I recently stayed at this luxurious 4-star hotel and had a fantastic experience! The location is absolutely ideal, as it is very close to the airport and just a short distance from the historic center. This made it incredibly convenient for exploring the city and getting around. The staff at this hotel were incredibly friendly and helpful, going above and beyond to ensure my comfort. They even offered assistance in arranging taxis and transportation to other places in the city. I was truly impressed by their exceptional service.

I would highly recommend this hotel to friends and family. The location, service, and overall quality of this place make it an excellent choice for a luxurious stay.

When we mentioned that the room was warm, they immediately provided a fan and offered a full reimbursement for our three-night stay. Their warm and friendly service made us feel welcome. I highly recommend this hotel.

The new downtown hotel is clean and modern, with spacious rooms. The staff is friendly and helpful, offering room service and assistance with taxis. The breakfast includes a variety of local dishes. Convenient location close to the airport and city center.

The staff is helpful, arranging taxis. Convenient location for traveling through. Clean room and enjoyable shower. Delicious hot breakfast. Friendly staff with children.

The hotel was situated in a central location with several options nearby. the room was spacious and clean with modern amenities, including a mini-fridge and microwave. the bathroom was spotless with a shower and some rooms even had a jacuzzi. the friendly staff offered great service, which included playing with a guest's child and professional makeup/hair services. the hot breakfast offered delicious options to choose from.

One aspect of the hotel was disappointingly overpriced compared to the quality of service.

The room was spacious and clean, with comfortable beds and modern amenities such as a microwave and mini fridge. The breakfast offered a variety of delicious options, including local cuisine and fresh fruit. The staff were really good too make us feel welcome and comfortable, offering assistance with transportation and recommending local attractions.

Nothing not to love.

I had an amazing stay at the hotel! The staff was helpful and were really good too make me feel welcome. They even called taxis for me and assisted with arranging transportation to other places in the city. The location of the hotel was fantastic, being very close to the airport and just a short 10-minute walk to the historic center. the cleanliness of the hotel was great, and the facilities were excellent. I was particularly impressed with the multiple shower heads in the bathroom, making for a luxurious shower experience. Lastly, the breakfast provided a good variety of Ecuadorian staples and was delicious.

Everything was great; I couldn't find any negatives about my stay.

The staff was incredibly friendly and helpful throughout our stay. They provided us with complimentary bottled water and maps of the city, which was a nice touch. The location was also very convenient, with easy access to several tourist attractions. We especially enjoyed the rooftop terrace, which had a stunning view of the city.

The room was a bit too warm for our liking, even with the provided fan. Additionally, the breakfast options were somewhat limited.